Good Health 360 helps patients and care teams keep medical aid details, visit context, and claims support aligned before and after appointments.
Short answer
Medical aid support means collecting member details, understanding the care need, preparing the right visit information, and helping the care team follow up with clearer claims context.
Patients get faster support when they have membership number, scheme name, patient details, and the reason for the appointment ready.
Medical aid provider and plan
Member number or dependent details
Reason for visit
Existing authorisation or referral notes
What Good Health can coordinate
Good Health can help route the patient request, prepare claims-ready context, and support communication between the patient and suitable care partners.
Important limitation
Final benefit decisions depend on the medical aid provider, plan rules, exclusions, authorisation requirements, and the selected healthcare service.
Questions
Common Questions
Does Good Health guarantee medical aid approval?
No. Good Health can support the information flow, but the payer makes the final benefit and authorisation decision.
Can private patients still book?
Yes. Private-paying patients can request care and receive guidance on the next step.
Next Step
Need medical aid guidance?
Send your appointment request with medical aid details and the support team will follow up.